Searching for: Sydney

• Oct 10, 2024

  Prepare for Virginia open enrollment and member renewals

  Window shopping for Individual and Family 2025 open enrollment has started. Open enrollment starts November 1, 2024, and runs through January 15, 2025. We’re here to help you connect your clients to a health plan that offers the savings and care they need. Benefits include $0 preventive care,1 $...

  Individual | VA

• Oct 08, 2024

  Changes coming in 2025 to CarelonRx’s Base Network

  CarelonRx has announced a maintenance update that will remove some pharmacy partners from the Base Network beginning 1/1/2025. The annual network update supports ongoing competitiveness and value for CarelonRx plans, while continuing to provide members with national pharmacy access. The updates a...

  Large Group, Small Group, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Oct 01, 2024

  Open enrollment window shopping on anthem.com starts October 1

  Virginians can explore and compare plans on anthem.com starting October 1, 2024. Anthem HealthKeepers health plans include coverage for doctor visits, hospital care, and mental health benefits, plus: $0 virtual care, 24/7.1 $0 preventive care.2 Prescription drug coverage, with some commonly ...

  Individual | VA

• Sep 20, 2024

  Promotion of paperless communications expands beyond pilot

  For 2025, we’ll continue to contact ASO clients and ask them to encourage their employees to choose paperless communication. This initiative has expanded beyond a pilot and is part of our effort to become a digital-first company. We’ll ask ASO clients to obtain member email addresses and consent ...

  Large Group, Small Group | MO, VA, GA

• Sep 20, 2024

  Wellbeing Solutions and Sydney Health simplify connected, whole-person care for clients

  Anthem’s Wellbeing Solutions program is simple for clients to implement and manage. And for members, Wellbeing Solutions is connected to SydneySM Health, the digital front door to Anthem’s well-being ecosystem, so it’s easy for them to use anytime they need it.    Together, Wellbeing Solutions ...

  Large Group | VA

• Jul 19, 2024

  Wellbeing Solutions placemats for 2025 now available

  Wellbeing Solutions placemats for 2025 are available now on Broker Hub. These concise summaries explain how the program works and shows how easy it is for members to engage in all the wellbeing tools through our award-winning SydneySM Health app.  These placemats make it simple to share the value...

  Large Group, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Jun 06, 2024

  We’ll be asking ASO clients to promote paperless communications to their members

  Starting July 1, 2024, we’ll be contacting ASO clients in Georgia, Virginia, and Missouri. We’ll ask them to encourage their members to choose paperless communication. This pilot program is part of our efforts to become a digital-first company. We’ll ask ASO clients to obtain member email addres...

  Large Group, Small Group | MO, VA, GA

• May 02, 2024

  Telling members about the value of virtual care

  Starting next week and then throughout 2024, we’ll email members quarterly tips to help them get the most from their health plan with virtual care. Accessing the care they need, when they need it, matters. The Sydney℠ Health mobile app connects members to a team of doctors ready to help them. N...

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Apr 25, 2024

  Large group medical customers with embedded vision can search for eye doctors using Guest Search on Find Care

  Some Large Group medical clients with embedded vision coverage are unable to find Blue View Vision providers using the Find Care search tool on anthem.com and in the Sydney℠ Health mobile app.  For them, the system is only displaying medical plan providers. Affected members can use the Guest Sear...

  Large Group | CO, CT, IN, KY, ME, MO, NH, OH, VA, WI

• Mar 07, 2024

  UPDATE: ZipDrug sunsetting moved to July 1, 2024

  We communicated previously that CarelonRx will sunset ZipDrug for all Commercial and Medicare members starting May 1, 2024, upon renewal. We have moved the effective date of this change to July 1, 2024, upon renewal. ZipDrug is a concierge services program that connects members on multiple maint...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Mar 05, 2024

  Oakley.com is a new online vision provider in the Blue View Vision network

  With the addition of Oakley.com to our Blue View Vision network, members now have another convenient online option when it comes to purchasing eyewear. Through our strategic partnerships, members can receive eye care and purchase eyewear from their local network eye doctor or many regional and n...

  Large Group, Small Group, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Mar 01, 2024

  CarelonRx’s EnsureRx launches March 1 for integrated pharmacy clients

  At Anthem, we are committed to a future of pharmacy benefits that takes a whole health approach to care and has a positive impact on total cost. Our goal is also to help provide affordable healthcare, no matter how our members choose to fill their prescriptions.    Whether filling a prescription...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Dec 27, 2023

  Anthem Wellbeing Solutions is easy to start and administer

  Many well-being programs take a holistic approach to health. Anthem Wellbeing Solutions takes it a step further for your clients and their employees. Anthem’s health and wellness programs focus on employers’ top concerns, including behavioral health, maternity, and program engagement. Anthem lev...

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Dec 13, 2023

  Prescription discount program coming in March for Anthem members

  Available March 2024, EnsureRx is a cost-saving program that ensures members get the lowest price on prescription medications and maximize the value of their benefit. EnsureRx will be a free, seamless benefit for CarelonRx members. Members will simply use their pharmacy member ID card at a retai...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Dec 11, 2023

  ZipDrug sunsetting for Commercial and Medicare plans starting May 1, 2024

  CarelonRx will sunset ZipDrug for all Commercial and Medicare members starting May 1, 2024, upon renewal. ZipDrug is a concierge services program that connects members on multiple maintenance drugs, including local delivery through a retail pharmacy. With the launch of CarelonRx Pharmacy, our new...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Dec 04, 2023

  Wealthcare Saver High-Yield HSA helps employees save and earn

  The Wealthcare Saver High-Yield HSA can help your clients' employees save on healthcare expenses, whether they’re a spender, saver, or investor. They can get more value from their cash balance with a High-Yield interest option. It is available for new business on January 1, 2024, and available fo...

  Large Group, Small Group | VA

• Nov 08, 2023

  Nutrition tracker is another way Sydney Health brings value to your clients

  With Sydney℠ Health’s nutrition tracker, built exclusively for Anthem, your clients’ employees can feel empowered to make healthier choices every day. That helps your clients as well as their employees. With the nutrition tracker and their smartphone camera, they can: Recognize and track an e...

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Oct 26, 2023

  Pregnancy and early childhood support with a focus on healthy families

  Our pregnancy-care program, Future Moms, is changing to Building Healthy Families, starting January 1, 2024. The program went live in 2023 to Large Group ASO, JAA, and National groups and will now become available to Fully Insured, Individual, Small Group, Administrative Services Only, MEWA, Stud...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Oct 19, 2023

  Smart Reward incentives inspire better health

  Employer incentives are effective at encouraging employees to care for their health. They are built into the award-winning SydneySM Health app, encouraging your client’s employees to stay on top of their preventive screenings and care visits. The Smart Rewards program offers personalized incenti...

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Oct 17, 2023

  Prepare for Virginia open enrollment and member renewals

  Window shopping for Individual and Family 2024 Open Enrollment has started. Open Enrollment starts November 1, 2023, and runs through January 15, 2024. We’re here to help you connect your clients to a health plan that offers both the savings and care they need. Benefits include $0 preventive car...

  Individual | VA

• Oct 02, 2023

  Open enrollment window shopping on anthem.com starts October 1.

  Consumers can preview and compare plans on anthem.com starting October 1, 2023. Anthem HealthKeepers health plans include coverage for doctor visits, hospital care, and mental health benefits, plus: $0 virtual care, 24/7. 1 $0 preventive care. 2 Prescription drug coverage, with some commonly...

  Individual | VA

• Sep 19, 2023

  Prescription discount program coming in February for Anthem members

  Available February 2024, EnsureRx is a cost-saving program that ensures members get the lowest price on prescription medications and maximize the value of their benefit. EnsureRx will be a free, seamless benefit for CarelonRx members. Members will simply use their pharmacy member ID card at a re...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Sep 13, 2023

  Sydney Preferred: a deeper level of personalization and insight for your clients

  Sydney Preferred is a premium, buy-up solution delivering a fully integrated hub that includes all employees and benefits. It helps build a culture of well-being and delivers a personalized experience designed to lower costs and improve health for everyone. Using SydneySM Health as the foundatio...

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Sep 07, 2023

  Wellbeing Solutions placemats for 2024 now available

  Wellbeing Solutions placemats for 2024 are available now on Broker Hub. These concise summaries cover the main components of the program as well as what’s new for 2024. They make it easy to share the value of Wellbeing Solutions with your ASO clients and prospects. Wellbeing Solutions has severa...

  Large Group, National | VA

• Aug 16, 2023

  Help your clients save more with Anthem Link Virtual First

  Our new Anthem Link Virtual First option is a simple approach that can help your clients and their employees save money while offering a convenient way to receive care. It‘s a great choice for employees who prefer to interact digitally, meeting them where they are every day. Using the Sydney℠ He...

  Large Group | IN, KY, OH, VA

• Jul 13, 2023

  Sydney Live Chat saves time for employees

  We are going to send information about the SydneySM Health Live Chat feature to your clients soon. In an upcoming EmployerAccess article, we’ll tell them how it can save time for their employees with convenient access to health plan information. They can connect to their health plan resources im...

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Jul 11, 2023

  CarelonRx’s Specialty Condition Management Enhanced program ends July 31 for Fully Insured groups

  Our pharmacy benefit management partner, CarelonRx, will sunset the Specialty Condition Management Enhanced program (SCM-E) for Fully Insured groups on July 31, 2023. The program provides personalized care management for 22 rare conditions.   There are about 137 members actively engaged in the p...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• May 23, 2023

  Sydney’s Virtual Care offers convenient personalized care

  In an upcoming EmployerAccess article, we’ll tell your clients how Virtual Care through the SydneySM Health mobile app provides convenient, low-cost personalized care for their employees. Virtual Care makes it easier and more affordable for employees to focus on their overall health. Sydney can ...

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• May 03, 2023

  Befitting is now a Blue View Vision in-network eyewear provider

  Online eyewear provider Befitting has joined our Blue View Vision network. Members can shop for glasses at befitting.com by selecting Blue View Vision. Once logged in, prices will reflect their Blue View Vision benefits, so there are no surprises at checkout. Befitting carries brand names like Ra...

  Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Apr 20, 2023

  Sydney’s Personalized Match offers customized and unified care

  In an upcoming EmployerAccess article, we’ll tell your clients how Personalized Match in SydneySM Care mobile app provides customized and unified support that connects employees to the right care. And we’ll tell them how that drives better employee engagement and improved health outcomes — while ...

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Apr 11, 2023

  Sydney’s Find Care helps bridge care gaps and lower costs

  We’re about to share information with your clients about the Find Care tool on the SydneySM Health mobile app. In an upcoming EmployerAccess article, we’ll tell them how it can drive better employee engagement and improved health outcomes — while maximizing efficiency and reducing costs.  Studi...

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Dec 14, 2022

  A new approach for pregnancy and early childhood support

  Our pregnancy-care program, Future Moms, is changing to Building Healthy Families, for most Large Group ASO, JAA, and National groups on January 1, 2023. It will launch for other groups in 2024. The definition of a family has changed since Future Moms launched many years ago. Building Healthy Fa...

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Dec 09, 2022

  Employees can access plan information more easily with digital EOBs

  Your large group ASO clients can now choose to opt-in for digital Explanations of Benefits (EOBs) for their employees. Digital EOBs can be accessed on the SydneySM Health mobile app and our website. They make it easier for employees to access their health plan information. Digital EOBs can be: ...

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Nov 10, 2022

  Tech Talk: Nutrition Tracker can help improve workplace well-being

  Our SydneySM Health Nutrition Tracker gives members new ways to engage with their health, supported by intuitive technology and evidence-based research. It can log meals, calculate macronutrients and calories, and even save favorite foods for future tracking or sharing with a provider. It’s inclu...

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Oct 05, 2022

  ID cards will arrive with simpler documentation

  Starting this month, all Individual and Small Group members will receive simpler documentation with their ID cards. We’ve created a new, more succinct carrier document that holds the ID card when it is delivered. There will be different versions for members who prefer paper ID cards and those who...

  Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Oct 03, 2022

  Open enrollment window shopping starts October 1

  Consumers can begin previewing and comparing plans on anthem.com on October 1, 2022. Anthem HealthKeepers affordable health plans for individuals and families offer: $0 monthly premiums1 $0 preventive care visits2 $0 virtual care visits3 $0 for commonly used prescription drugs4 Plus, we e...

  Individual | VA

• Sep 28, 2022

  Virtual wellness visits now available in Sydney Health

  Members 18 to 64 years old can now schedule virtual annual preventive care (wellness) visits through the SydneySM Health mobile app.  Patients attend virtual annual wellness visits through video with secure medical text chat and follow-up communication. The visits provide a comprehensive health ...

  Large Group, Small Group, Individual | VA

• Jun 09, 2022

  Tech Talk: Introducing the Sydney Health Nutrition Tracker

  At the end of July, we’re adding a nutrition tracker to our SydneySM Health mobile app at no additional cost. It can log meals, and calculate macronutrients and calories. It can also save favorite foods for future tracking or sharing with a provider. It uses your smartphone camera and recognizes...

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Jun 09, 2022

  Expanded virtual care options include primary and preventive care

  We've expanded the virtual care experience on our SydneySM Health app to now include access to primary care. We’re making it easier and more affordable for your self-funded and balance-funded clients and their employees to focus on overall healthcare. Members can schedule a virtual primary care ...

  Large Group | CO, CT, IN, KY, MO, NV, OH, VA, WI, GA

• May 25, 2022

  Machine readable files will be available July 1

  Beginning July 1, 2022, we will make machine-readable files (MRFs), for plans we administer and maintain, available to the public. The files will contain the negotiated rates for in-network providers and allowed amounts derived from historical claims for out-of-network providers. Transparency in ...

  Large Group, Small Group | VA

• May 04, 2022

  New digital community experience launching for Individual clients

  We continue to explore innovative ways to increase value and improve outcomes for your Individual members. Our latest innovation is the Sydney Community mobile app, a digital experience focused on improving the overall health and wellbeing of your members by connecting them to peer-to-peer suppor...

  Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Apr 01, 2022

  We’re converting some Individual members to paperless billing

  We will soon convert Individual members to paper billing if they receive paper bills, but have given us permission for email communication. They’ll get an email in April telling them when the change will happen. The message will include instructions allowing them to opt-out. A month later we’ll ...

  Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Mar 03, 2022

  Candid no longer part of Ortho@Home program

  Candid is no longer part of our Ortho@Home program. They are leaving the direct-to-consumer market to focus on working directly through dentist offices. They will complete care for members who have started treatment, but will not take any new patients. Members with Ortho@Home coverage will conti...

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Feb 16, 2022

  Online test ordering available to Anthem Balance Funded (ABF) clients starting February 21

  We are expanding our COVID-19 over-the-counter test kit ordering service to members of our small group ABF plans that have Anthem medical and pharmacy benefits beginning February 21, 2022. We’ve provided more than 400,000 test kits directly to members of fully insured plans since we launched the ...

  Small Group | CO, CT, ME, MO, NV, VA, WI

• Feb 04, 2022

  Online test ordering available to ASO clients starting February 14

  We are expanding our COVID-19 over-the-counter test kit ordering service to members of our large group ASO plans that have Anthem medical and pharmacy benefits, effective February 14, 2022. We’ve provided more than 400,000 test kits directly to members of fully insured plans since we launched the...

  Large Group | VA

• Jan 04, 2022

  Tech Talk: Health and Wellness beyond New Year’s resolutions

  Health is on a lot of members’ minds this time of year. Encourage engagement with Sydney Preferred by talking to your clients about challenges and incentive programs. (Incentive programs may include additional costs.) Your clients can create unique wellness challenges to encourage a healthy cultu...

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Dec 01, 2021

  HRA Wrap is a solution for non-consumer-driven plans

  HRA Wrap pairs with our non-consumer-driven medical plans. It allows employers to fund a Health Reimbursement Account (HRA) that employees can use to pay for expenses defined by the employer. The HRA Wrap plan operates like our member pay HRA plans. HRA funds are accessible through an Anthem branded debit card or reimbursement through anthem.com or the SydneySM Health app. The HRA wrap plan must

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Nov 19, 2021

  Tech Talk: The power of personalization and customization with Sydney Preferred

  SydneySM Preferred is a seamless and fully integrated benefit-engagement solution delivering a single, trusted digital experience through our Sydney Health app. Its proactive personalized guidance is designed to drive engagement for a better overall healthcare experience, while improving outcomes and lowering costs for your clients entire population not just ourmembers. This innovative tool empo

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Nov 10, 2021

  At-home COVID-19 test kits available at no cost to members for a limited time

  Member health is our top priority. As the spread of COVID-19 continues across our communities, we want to share information about additional testing options for members with symptoms of COVID-19 or who have been exposed to someone with confirmed or suspected COVID-19. These options are available to members of our Fully Insured groups. At-home diagnostic COVID-19 testing kit. This test is availa

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Nov 01, 2021

  Complete Sydney Coffee House Series available online

  The complete Sydney Coffee House series is now available online. The series explored a different aspect of the SydneySM Health app each month, culminating in a complete, end-to-end demonstration. Sydney is one way we invest in technology to improve our members healthcare experience. We explored all of the features the app has to offer and answered your questions. If you missed any of the sessions

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Oct 29, 2021

  No cost options make now a great time to sell Anthem

  Consumers can shop and purchase plans on anthem.com starting November 1, 2021. Anthems affordable health plans for individuals and families help people feel covered, protected, and confident with: $0 monthly cost for health coverage for some Anthem plans1 $0 unlimited virtual care visits using the SydneySM Health 2, available 24/7 and rewards for healthy behaviors $0 preventive care to help m

  Individual | IN, MO, NH, OH, VA, WI, GA

• Oct 22, 2021

  New member confirmation email promotes digital tools

  Weve created a new enrollment confirmation email that encourages members to register for an online account through our website or the SydneySM Health mobile app before their plans effective date. The email will launch later this year and will also promote the use of our digital tools and paperless communication. Well send the message within six days after members complete their enrollment. Non-

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Oct 04, 2021

  Health Pass provides members with mobile proof of vaccination

  Anthem has developed a solution to provide members with real-time access to their COVID-19 vaccine records. A recent survey of our members shows that 84% would use digital proof provided by their insurer and 76% of responders do not currently have digital proof. Introducing Health Pass a simple, secure, and trustworthy way for members to digitally access and store their vaccination information.

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Sep 10, 2021

  Learn about Sydney Health from end to end on September 15

  The Sydney Coffee House series explores a different aspect of the Sydney suite of apps each month. This month well provide a complete, end-to-end demonstration. Join us at 11:30 a.m. on Wednesday, September 15, for this half-hour presentation. Well explore all of the features the app has to offer with time for your questions. Youll be ready to help your clients use Sydneys tools and features to f

  Large Group, Small Group, Individual | CT, IN, KY, ME, NH, OH, VA, GA, NY-DOWNSTATE, NY-UPSTATE

• Sep 08, 2021

  We’ve added data support for Anthem’s Wellbeing Solutions

  Wellbeing Solutions (WBS) is an employee wellness program designed to improve members total financial, emotional, physical and social well-being. It helps connect members to care more effectively at all stages of their health journey. Weve added a new value story module to Anthems Client Information Insights (CII) Discover to help you track WBS activity, key outcomes and value. Eight value story

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA

• Sep 07, 2021

  A simpler, more flexible, well-being incentive program

  Smart Rewards is our new well-being program with an updated incentives platform that provides your clients with a more stable, simplified, customizable solution. It replaces Anthem Health Rewards. Its an integrated, customizable solution that simplifies setting up and running a successful rewards program for an employers whole population. Weve leveraged our investments in technology to provide a

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA

• Aug 27, 2021

  Virtual care is now available 24/7 for no or low cost

  We are always working to increase value and improve the well-being of your clients and their employees. Our latest offering includes virtual care options through the Sydney Health app: Access: Members can have a video visit, chat with a doctor, or use the symptom checker anywhere, at any time, from their mobile device. No appointment needed. Affordability: Virtual care doctors are available 24

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA, NY-DOWNSTATE, NY-UPSTATE

• Aug 19, 2021

  Tech Talk: Sydney Preferred offers employers a more connected digital experience

  Sydney Preferred is a new, premium version of Sydney Health, available for employers with 1,000 or more employees. Its a fully integrated benefit engagement solution delivering a single, trusted digital experience. Its designed to proactively improve health outcomes and lower costs for employers entire population not just Anthem members. It provides guided personalization that draws employees in

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA

• Aug 02, 2021

  Join us August 18, 2021, for the Sydney Coffee House series

  The new Sydney Coffee House series explores a specific feature of the Sydney suite of apps each month. This months session will focus on how Sydney can help your clients find the best provider solution for their needs and those providers who align with the cost structurea win-win for your clients and their employees.​ Join us at 11:30 a.m. ET on August 18, 2021.

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Jul 07, 2021

  Join us July 14 to learn how digital solutions lower costs and improve outcomes

  Sydney Coffee House is a monthly chance to learn about our Sydney suite of apps. The next session is Wednesday, July 14. Mark your calendar now to join us at 11:30 a.m. (ET) for a 30-minute coffee break to learn more about how Anthem member digital solutions are driving down costs and improving member outcomes.

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Jul 01, 2021

  We’re using social media to promote digital ID cards

  We are launching an eight-week paid social media campaign to drive digital ID card adoption and increase member registrations, email capture, and Sydney Health downloads. Starting in July well target Small Group and Large Group members with an email address on file who have not opted in for digital ID cards. Well use still and video advertisements on Facebook and Instagram that promote the conven

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

• Jun 30, 2021

  We’re mailing non-registered members to encourage account registration

  Well send a mailer to Individual, Small Group and Large Group members in mid July. Our goal is to encourage account registration on anthem.com or the Sydney Health mobile app. The secondary goal is for members to choose paperless communication. The mailer will also feature a special text code to encourage members to download Sydney Health. We are working to improve outcomes through technology. P

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA

• Jun 09, 2021

  Join us June 23 for the Sydney Coffee House series

  The new Sydney Coffee House series explores a specific feature of the Sydney suite of apps each month. This months session series will focus on how Sydney can help your clients manage their unique health challenges with the My Health Dashboard. Join us at 11:30 a.m. ET on Wednesday, June 23, 2021.

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• May 13, 2021

  Sydney Health mobile app rated Excellent by Corporate Insight

  Anthems Sydney Health mobile app was the only health plan mobile app rated Excellent in Corporate Insights recent competitive research report on Mobile App Design and Navigation. The survey noted that Sydney Health: Provides a well-organized navigation with a consistent design Includes a universal chatbot to assist with app navigation Offers value-added features like pre-login ID cards and a

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Mar 23, 2021

  Welcome to Anthem campaign adds text message

  Were adding a text message to our Welcome to Anthem email campaign that encourages new members to use our digital tools. A text message gives us an additional way to reach new members whove signed up to receive them. We send the first email within 10 days of their effective date. It lets members know how to access their digital ID cards online and includes a direct link. Well send a text with a s

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Mar 17, 2021

  New Sydney Health features help group members find answers and care

  Were sending a message to some group members about new Sydney Health mobile app features that can help when theyre not feeling well or have a health question.* Sydney Health is available anytime they need to:Assess symptoms online. The Sydney Health intuitive Symptom Checker reacts to user-supplied information to assess specific symptoms.Text with a board-certified doctor. After using the Sympto

  Large Group, Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Mar 03, 2021

  Dental cost estimator added to Find Care tool

  The Find Care member tool can now estimate dental costs for all Prime and Complete network dental plans. Members can find it through the Sydney Health app andanthem.com. Its one tool for finding a network dentist and comparing costs, locations, and office hours. Our existing Dental Cost Estimator tool remains available for dental plans using other networks. Please contact your Anthem representa

  Large Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Feb 15, 2021

  Sydney Health app recognized as industry-leading tool

  Our Sydney Health app delivers a highly personalized and curated healthcare experience to support members throughout their healthcare journey. Sydney Health helps members get the most from their healthcare benefits by simplifying the experience and proactively making recommendations and providing relevant information when its needed. Sydney Health lets members choose the most convenient way for th

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Feb 15, 2021

  Find Care combines care directory and cost estimating in one tool

  Members can now find high-quality, affordable care using Find Care on the Sydney Health app or anthem.com. Find Care gives members an integrated, transparent way to find care and compare costs. Members can easily find the information they need to compare doctors, dentists, hospitals, and other facilities in one tool. Find Care helps members find healthcare professionals and facilities in their a

  Small Group | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

• Jan 05, 2021

  Members can now check their symptoms and text with a doctor through Sydney Health

  The Sydney Health app now offers a no-cost Symptom Checker to provide members with immediate health guidance, and a feature to connect with a doctor via text from their mobile phones anytime, anywhere.The Symptom Checker intuitively uses information members provide to narrow down millions of medical data points and assess specific symptoms before members see a doctor. Theyll receive information an

  Large Group, Small Group, Individual | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA