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With 5 being the highest, how would you rate your experience on a scale of 1-5?
May 13, 2021
Anthem's Sydney Health mobile app was the only health plan mobile app rated Excellent in Corporate Insight’s recent competitive research report on Mobile App Design and Navigation.
The survey noted that Sydney Health:
Reviewers said the app offers strong overall design and navigation capabilities with useful help resources. They noted that Sydney Health centralizes content with icons for Home, Claims, Find Care, Pharmacy and More. A More menu embedded in the tabbed navigation allows members to find useful but non-essential content without clunky slide-out menus. Reviewers also said that universal access to the Sydney chat function helps members find what they need.
The survey results confirm our commitment to an excellent digital experience for members and offer another reason for your clients to choose Anthem.
The Medicaid Renewal Broker Resource page on Broker Hub reflects a brand-new design that makes it easier for you to find the resources you need, right now, as you continue to help disenrolled individuals stay covered. Because Medicaid disenrollments have been underway for over a year, we’ve shif...
Some Large Group medical clients with embedded vision coverage are unable to find Blue View Vision providers using the Find Care search tool on anthem.com and in the Sydney℠ Health mobile app. For them, the system is only displaying medical plan providers. Affected members can use the Guest Sear...