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Apr 01, 2022
We will soon convert Individual members to paper billing if they receive paper bills, but have given us permission for email communication. They’ll get an email in April telling them when the change will happen. The message will include instructions allowing them to opt-out.
A month later we’ll send an email to those who do not opt-out confirming their switch to paperless billing. It will also include options for paying bills through the SydneySM Health app and on anthem.com.
If they don’t open the second email, we’ll mail them a postcard with the same information that will ask them to confirm their email address.
Members can switch back to paper billing at any time by adjusting their preferences through Sydney Health or anthem.com.
The Medicaid Renewal Broker Resource page on Broker Hub reflects a brand-new design that makes it easier for you to find the resources you need, right now, as you continue to help disenrolled individuals stay covered. Because Medicaid disenrollments have been underway for over a year, we’ve shif...
In Ohio, individuals and families losing Medicaid have more time to transition to Marketplace coverage. The U.S. Department of Health and Human Services (HHS) and the Centers for Medicare & Medicaid Services (CMS) have extended the temporary special enrollment period (SEP) through November 30, 2...