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Changes coming in 2025 to CarelonRx’s Base Network

Large Group, Small Group, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, CA, GA, NY-DOWNSTATE, NY-UPSTATE

CarelonRx has announced a maintenance update that will remove some pharmacy partners from the Base Network beginning 1/1/2025. The annual network update supports ongoing competitiveness and value for CarelonRx plans, while continuing to provide members with national pharmacy access. The updates apply to ASO and fully insured plans.

This will affect less than 1% of CarelonRx's Base Network members. Impacted members will be notified if their pharmacy will no longer be part of the network. We'll also provide members with the three nearest in-network pharmacy locations based on their home zip code.

The network will continue to maintain its extensive national presence, encompassing over 62,000 pharmacies across the U.S.

Members also have the option to use the 'Find a Pharmacy' feature on the Sydney app or the anthem.com website after 1/1/2025, or they can contact pharmacy member services via the number on the back of their ID card to locate an in-network pharmacy relevant to their 2025 benefit.

For questions, please contact your CarelonRx or Anthem account representative.