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Medicaid Renewal Broker Resource Toolkit

Medicaid disenrollments continue across all states, with more than 30% of renewals still to come. Working adults are affected. The unemployed are affected. Children are affected.

Regardless of their situation, there are options for every impacted individual to stay covered. We stand ready to work with you and your clients to make sure every impacted individual knows their options for staying covered and what to do next.

The resources below will help you be the expert guide your clients need to keep disenrolled Medicaid members covered.

In Ohio, individuals and families losing Medicaid now have through November 30, 2024, to transition to Marketplace coverage. The deadline was originally July 31, 2024. The U.S. Department of Health and Human Services (HHS) and the Centers for Medicare & Medicaid Services (CMS) provided this extension. You can read their announcement here.

As of March 20, 2024, States Have Reported Renewal Outcomes for More than Half of People who were Enrolled in Medicaid/CHIP Prior to the Start of the Unwinding

Source: kff.org

Helping your employer clients

Your group clients may have employees who lose Medicaid coverage. Together we can help every employee stay covered. Getting them engaged is as easy as one, two, three with resources created just for you. This toolkit has all the resources you need to support your clients, and the guide below outlines when to use each resource at each step. You can also support your clients by sharing our Bridging Better Health suite of ready-to-use emails, posters, and intranet copy that makes it easy for them to guide uninsured employees.

Educate

Share this printable information flyer to educate your clients on how Medicaid disenrollments can impact their employees and their business.

Give them the tools

This employee resource flyer explains three steps those concerned about losing Medicaid coverage can follow.

Guide

Walk your clients through this process their employees can follow to stay covered.

  • Employees can start by contacting their state Medicaid program and verifying that all their personal information is correct.
  • The state Medicaid office will contact enrollees by email, phone and/or by letter when it’s time to renew. They should return their renewal forms quickly as they could lose coverage if they do not respond.
  • Let your clients know that being disenrolled from Medicaid coverage is a qualifying event that allows employees to enroll in employer-sponsored coverage.
  • Part-time and nonbenefit employees can visit myhealthbenefitfinder.com to find plans and other benefits they may qualify for, including food, housing, and childcare programs.

View employer toolkit

Helping your individual clients

Medicaid members who are disenrolled may come to you for help. Here’s how to support them:

Educate and reassure

Share this “Steps to stay covered” video to let individual clients know the initial steps they need to take as their renewal date approaches. This flyer also outlines steps an individual can take if they’re concerned about losing Medicaid coverage.

Equip

Equip your individual clients by sharing these tools that help them explore coverage options if they’re disenrolled from Medicaid:

Guide

Walk them through the MyBenefitsFinder tool and answer their questions along the way. They may qualify for plans starting at $0 or $1 based on their income and where they live.

Help

Help your clients review, choose and enroll in an Anthem plan that’s right for them.

View a customizable flyer

Bridging Better Health homepage

Every Employee Covered

You can support your clients by sharing our Bridging Better Health suite of ready-to-use emails, posters, and intranet copy that makes it easy for them to guide uninsured employees.

Visit site

Resources you can share with your clients

Medicaid-Renewal-Prospect-Broker-sheet

Medicaid Renewal Prospect Broker sheet

Fillable flyer to give you an opportunity to promote selling during Medicaid Renewal period.

States:
CO, IN, KY, MO, NH, NV, OH, WI, GA

Medicaid-Spanish-Renewal-Prospect-Broker-sheet

Medicaid Spanish Renewal Prospect Broker sheet

Fillable flyer in Spanish to give you an opportunity to promote selling during Medicaid Renewal period.

States:
CO, IN, KY, MO, NH, NV, OH, WI, GA

Coverage-options-for-individuals

Coverage options for individuals

A site with information about coverage options.

States:
CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

Employee-resources-flyer

Employee resources flyer*

A flyer for members who might be losing their coverage that explains next steps. *This marketing material is not yet approved in all states.

States:
CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

Employer-toolkit

Employer toolkit

Information and resources for employers to help their employees who could be losing Medicaid coverage.

States:
CO, CT, IN, KY, ME, MO, NV, OH, VA, WI, GA

Printable-information-flyer

Printable information flyer

A printable flyer that provides information about the end of continuous Medicaid coverage. 

States:
CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

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