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Feb 13, 2024
Kentucky Anthem members with autism questions should call the customer service number on the back of their ID card first. If they need more help, our service representative can connect the member to a liaison who can investigate benefits and prior authorization, monitor claims, and help with any claims issues.
Services the liaison can investigate include monitoring the adjudication of autism treatment claims and explaining:
Please contact your Anthem Sales Representative for more information.
The Medi-Cal Renewal Broker Resource page on Broker Hub reflects a brand-new design that makes it easier for you to find the resources you need, right now, as you continue to help disenrolled individuals stay covered. Because Medi-Cal disenrollments have been underway for some time, we’ve shifte...