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The Sydney Health App Simplifies How Employees Find Personalized Care

The-Sydney-Health-App-Simplifies-How-Employees-Find-Personalized-Care

As part of keeping their workforce healthy and productive, employers want to help their employees find and receive the care they need, when they need it. Anthem’s award-winning SydneySM Health app offers health plan members support and guidance on a wide range of healthcare needs — including finding care providers for specific health needs. 

The app’s Find Care feature makes it easier for employees and their family members to search for and find cost-effective, in-network care providers for specific health needs. 

A Flexible, User-friendly Way To Find In-network Care Providers 

Employees can tailor their search for nearby care providers in the Find Care experience in different ways with user-friendly navigation and results, including: 

  • A flexible search bar layout
    Employees have multiple filter options, allowing them to search for care providers based on specific needs, such as by family member, location, or benefit plan.
  • Visual map-based results
    Employees can view care provider search results by geographic location or choose list-view results.
  • Prominent care provider details
    Employees can view essential information about care providers, including their in-network status.
  • Cost of care information
    Employees see a same-page display of their personalized plan deductible status and plan progress information and have an intuitive care provider comparison feature with primary care pricing. 

Finding The Right Care At The Right Cost 

Find Care is built with a patented Personalized Match feature, giving employees a smart way to find care providers in their plan. Anthem’s patented search connects members based on their profile — such as unique health history, claim details, and personal preferences — to high-quality, cost-effective care providers. Matching employees to these care provider results helps lead to cost savings for both employers and their employees.

Engaging And Empowering Employees In Their Own Healthcare

By continually innovating employee access to healthcare resources, information, and care, Sydney’s Health’s digital experience helps employers manage the cost of care by engaging employees to take control of their health. 

In addition to offering direct 24/7 access to their plan and benefit information, well-being resources, and virtual healthcare options, the Sydney Health app offers Find Care to guide employees’ decisions about choosing care providers. It’s another way the Sydney Health app simplifies employees’ overall healthcare experience and improves their access to personalized care.