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Anthem Blue Cross and Blue Shield

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Nov 01, 2023

  • Individual
  • KY

Prepare for Kentucky Open Enrollment and Member Renewals

Window shopping for Individual and Family 2024 Open Enrollment has started. Open Enrollment starts November 1, 2023, and runs through January 16, 2024.

We’re here to help you connect your clients to a health plan that offers both the savings and care they need. Benefits include $0 preventive care 1, $0 virtual care visits 2, $0 for many brand and generic prescription drugs 3 and rewards for healthy behaviors.

Important updates for 2024

  • New plans include the same medical benefits you expect. To cover members’ whole health, some plans now include adult dental and vision.
  • Increased rewards for annual exams in the first 90 days from $25 to $50, and for completed online health assessments from $20 to $50 for members and spouses or domestic partners.

2024 Open Enrollment Renewal materials
Your clients will receive their personalized Open Enrollment renewal packets by mail in mid-October. The cover letter includes information on how members can find out if they qualify for financial help or make sure they receive all the savings available to them. Visit Producer Toolbox, select Book of Business, then select Renewals to view the Renewal Letter link for a specific client.

Tips & tools to help you and your clients

  • Members must pay the full amount of their January bill on time, including any past-due amount, to make sure their 2024 coverage begins January 1, 2024.
  • Enrollment-Renewal Reference Sheet includes helpful enrollment and renewal information.
  • Our Kentucky map shows current coverage areas.
  • View ACA rate sheets and generate client reports in Producer Toolbox.

We’re here to help you connect your clients to affordable Anthem health plans. If you have questions, please contact Broker Services at 800-742-8199, or agency.services@anthem.com.

Thank you for your partnership and dedication to your Anthem clients.

1 Nationally recommended preventive care services received in-network have no copay and no deductible requirement.

2 Virtual care visits, including medical chats and video visits using the Sydney Health app are at no cost to members for most plans. Those enrolled in High-Deductible Health Plans associated with a Health Savings Account and Catastrophic plans must first meet their deductible. Virtual care visits refer to medical chats and/or video consultation, as deemed appropriate by a licensed physician. In addition to using a telehealth service, members can receive in-person or virtual care from their own doctor or another healthcare provider in their plan’s network. If members receive care from a doctor or healthcare provider not in their plan’s network their share of the costs may be higher. Members may also receive a bill for any charges not covered by their health plan.  

3 Some commonly used prescription drugs are available at no cost to members. Contact us for more information.

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