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Anthem Blue Cross and Blue Shield

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Oct 26, 2023

  • Individual
  • MO

Prepare for Missouri Open Enrollment and Member Renewals

Window shopping for Individual and Family 2024 Open Enrollment has started. Open Enrollment starts November 1, 2023, and runs through January 15, 2024.

We’re here to help you connect your clients to a health plan that offers both the savings and care they need. Benefits include $0 preventive care, 1 $0 virtual care visits, 2 $0 for many brand and generic prescription drugs, 3 and rewards for healthy behaviors.

Important updates for 2024

  • Some members enrolled in a 2023 Bronze plan may qualify for a 2024 Silver Cost Share Reduction (CSR) plan offered by the Marketplace to help reduce their out-of-pocket costs. CMS will communicate with Bronze members who are automatically enrolled in a Silver CSR plan. Anthem renewals will still reflect a Bronze plan on broker and member portals until January 5, 2024. If a member prefers to keep their Bronze plan or choose another plan, they must enroll in the preferred plan by December 15, 2023.
  • We have partnered with Paytient to provide a new way to help members pay for medical and pharmacy care. Paytient is a health payment account (HPA) that people can use to pay medical and pharmacy expenses using an interest-free payment plan.

2024 Open Enrollment Renewal materials
Your clients will receive their personalized Open Enrollment renewal packets by mail in late October. The cover letter includes information on how members can find out if they qualify for financial help or make sure they receive all the savings available to them. Visit Producer Toolbox, select Book of Business, then select Renewals to view the Renewal Letter link for a specific client.

Tips & tools to help you and your clients

  • Members must pay the full amount of their January bill on time, including any past-due amount, to make sure their 2024 coverage begins January 1, 2024.
  • Enrollment-Renewal Reference Sheet includes helpful enrollment and renewal information.
  • Our Missouri map shows current coverage areas.
  • View ACA rate sheets and generate client reports in Producer Toolbox.

We’re here to help you connect your clients to affordable Anthem health plans. If you have questions, please contact Broker Services at 833-864-0133, or agency.services@anthem.com.

Thank you for your partnership and dedication to your Anthem clients.

1 Nationally recommended preventive care services received in-network have no copay and no deductible requirement.

2 Virtual care visits, including medical chats and video visits using the Sydney Health app are at no cost to members for most plans. Those enrolled in High-Deductible Health Plans associated with a Health Savings Account and Catastrophic plans must first meet their deductible. Virtual care visits refer to medical chats and/or video consultation, as deemed appropriate by a licensed physician. In addition to using a telehealth service, members can receive in-person or virtual care from their own doctor or another healthcare provider in their plan’s network. If members receive care from a doctor or healthcare provider not in their plan’s network their share of the costs may be higher. Members may also receive a bill for any charges not covered by their health plan.  

3 Some commonly used prescription drugs are available at no cost to members. Contact us for more information.

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