Beginning in 2027, the CaliforniaCare HMO network name will appear more consistently on member ID cards, in the Find Care drop-down, and in benefit documents. The update is designed to make it easier for members, brokers, employer clients, and providers to identify the correct network.
What is not changing: The CaliforniaCare HMO network is not changing, and the composition of providers participating in the network is not changing. This update changes how the network name is displayed, not the network itself.
What brokers and clients will see for Large Group-Including Anthem National Accounts and Local Accounts
- Member ID cards will show CaliforniaCare HMO instead of Blue Cross HMO.
- The Find Care drop-down menu will show CaliforniaCare HMO instead of Blue Cross HMO (CACare) – Large Group.
- SOB, BPD, and EOC documents will use CaliforniaCare HMO consistently instead of California Care HMO.
What brokers and clients will see for Small Group
- Member ID cards will show CaliforniaCare HMO instead of California Care HMO.
- The Find Care drop-down menu will show CaliforniaCare HMO instead of Blue Cross HMO (CACare) – Small Group.
- SOB document will use CaliforniaCare HMO consistently instead of California Care HMO.
What members need to do
Members do not need to request a new ID card solely because of this update. New cards displaying CaliforniaCare HMO will be provided when a card is reissued through the normal process.
Why this matters
Consistent naming reduces uncertainty when members search for care, when brokers and employer clients review plan materials, and when providers verify benefits. When using Find Care, select CaliforniaCare HMO to identify the member’s network accurately.
Please reinforce that this is a name-display update only. There is no change to the CaliforniaCare HMO network or its participating provider composition because of this update. Should you have questions, contact your Anthem representative.