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Oct 03, 2023
We are making temporary changes to our health plan benefits to help members who live in New York and have been impacted by the flooding emergency there. The changes, outlined below, are in effect for the following areas:
For assistance during this emergency, please call us at 833-285-4030.
We are available Monday through Friday, 8:30 a.m. to 5 p.m. ET. We can help with finding available doctors, refilling prescription drugs, and answering health plan questions.
You can read the details we shared with NY members in this Better Care Blog story (upstate / downstate). The time period for updated support and care may change based on the conditions. Please check back to the member blog for updates.
The Medi-Cal Renewal Broker Resource page on Broker Hub reflects a brand-new design that makes it easier for you to find the resources you need, right now, as you continue to help disenrolled individuals stay covered. Because Medi-Cal disenrollments have been underway for some time, we’ve shifte...