Your State:

Anthem Blue Cross and Blue Shield

Feb 15, 2021

  • Large Group
  • Small Group
  • Individual
  • EBC
  • EBS

Sydney Health app recognized as industry-leading tool

Our Sydney Health app delivers a highly personalized and curated healthcare experience to support members throughout their healthcare journey. Sydney Health helps members get the most from their healthcare benefits by simplifying the experience and proactively making recommendations and providing relevant information when it’s needed. Sydney Health lets members choose the most convenient way for them to communicate. They can choose from a chatbot, live chat, email or video chat. This multi-channel support earned a Gold Star from Corporate Insight. Additionally, Sydney Health recently won Mobile Star Awards in three categories from Mobile Village for innovation and virtual care.

Mobile Village awarded Sydney Health 2020 Mobile Star Awards for Best Medical Services App, Innovative COVID-19 Mobile Prevention & Response, and Innovative Mobile Healthcare Success Story. The mobile market developer was impressed with the predictive analytics Sydney Health uses to provide an intelligent, personalized experience that includes:

  • Benefit plan access
  • Finding care to high quality, low cost providers driven by AI-enabled algorithms
  • Personalized recommendations of community resources such as local food banks
  • Fitness app compatibility
  • COVID-19 resources
  • Next generation health and wellness support services, including an AI-driven nutrition tracker that uses pictures to track calorie intake

Sydney Health was also recognized with a Platinum Award in the Team Achievement category from AVA Digital Awards, noting its growth and member engagement over the past year along with the exceptional digital design of the healthcare app.

Remind your clients to download the Sydney Health app for a personalized experience that helps them find the healthcare information they need.

Please contact your Empire representative for more information.

Sydney Health is offered through an arrangement with CareMarket, Inc. Sydney and Sydney Health are trademarks of CareMarket, Inc.

Back to Top