Sep 26, 2023
Help for Members Impacted by Tropical Storm Idalia in Florida
In the event you have clients located in FL, we want you to know that we are making temporary changes to health plan benefits to provide relief and help ensure healthcare access for members who live in Florida counties impacted by Tropical Storm Idalia.
The changes are in effect between August 26 and October 31, 2023, for the following Florida counties:
- Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hardee, Hernando, Hillsborough, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Nassau, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, and Wakulla counties.
The changes also apply to emergency responders who have been activated to the impacted area by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030.
We want to help make sure you have access to the healthcare you need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We are available by phone Monday through Friday, 8:30 a.m. to 5 p.m. ET.
You can read the details we shared with FL members in this Better Care Blog story.