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Sep 20, 2023

  • Individual
  • CT

Prepare for Connecticut Open Enrollment and Member Renewals

Window shopping for Individual and Family 2024 Open Enrollment starts October 1, 2023, on anthem.com. Open Enrollment starts November 1, 2023, and runs through January 15, 2024.

We’re here to help you connect your clients to a health plan that offers both the savings and care they need. Benefits include $0 preventive care¹, $0 virtual care visits², $0 for many brand and generic prescription drugs³ and rewards for healthy behaviors.

Important updates for 2024

  • All individual plans that use the Blue Care Prime network will be transitioned to the Pathway Enhanced network. The Pathway Network includes all the healthcare professionals from the Blue Care Prime network plus Hartford HealthCare and their affiliates.
  • The CoveredCT program offers no-cost health insurance, dental insurance, and non-emergency medical transportation to all Connecticut residents between the ages of 18-64 that qualify. Visit accesshealthct.com to learn more.

2024 Open Enrollment Renewal materials
Your clients will receive their personalized Open Enrollment renewal packets by mail beginning mid-October. The cover letter includes information on how members can find out if they qualify for financial help or make sure they receive all the savings available to them. Visit Producer Toolbox, select Book of Business, then select Renewals to view the Renewal Letter link for a specific client.

Discontinued plans for 2024
We’re discontinuing the following Anthem plans and suggesting new plans. Impacted members will first receive plan discontinuation notices in the mail in late-September, then transition notices will be mailed in mid-October with the suggested plan. Discontinued plans are in bold type, suggested plans are in italics.

  • Bronze HMO Pathway Enhanced Tiered 5900/7900/0%/50% (6VLA)
    • Bronze HMO Pathway Enhanced 7000/0% with Added Dental and Vision Benefits (9P8N)
  •  Gold HMO Pathway Enhanced Tiered 1750/3000/10%/30% (6VLB)
    • Gold HMO Pathway Enhanced 2000/10% with Added Dental and Vision Benefits (9P8Y)
  •  Silver HMO Pathway Enhanced Tiered 3000/4000/10%/40% for HSA (6VM8)
    •  Silver HMO Pathway Enhanced 5100/30% (9P91)
  •  Gold HMO Pathway Enhanced Tiered 2000/3000/10%/30% (6VMU)
    •  Gold HMO Pathway Enhanced 2000/20% (9P8W)
  •  Gold HMO Pathway Enhanced Tiered (6VL9)
    •  Gold HMO Pathway Enhanced with Added Dental and Vision Benefits (9P94)
  •  Gold HMO Pathway Enhanced Tiered ZCSR (6VLE)
    •  Gold HMO Pathway Enhanced ZCSR with Added Dental and Vision Benefits (9P8R)
  •  Gold HMO Pathway Enhanced Tiered LCSR (6VLK)
    •  Gold HMO Pathway Enhanced LCSR with Added Dental and Vision Benefits (9P96)
  •  Bronze HMO Pathway Enhanced Tiered ZCSR (6VMA)
    •  Bronze HMO Pathway Enhanced ZCSR with Added Dental and Vision Benefits (9P8S)
  •  Bronze HMO Pathway Enhanced Tiered LCSR (6VMC)
    •  Bronze HMO Pathway Enhanced LCSR with Added Dental and Vision Benefits (9P8F)
  •  Bronze HMO Pathway Enhanced Tiered (6VMQ)
    •  Bronze HMO Pathway Enhanced with Added Dental and Vision Benefits (9P8X)

Impacted members can choose a different medical plan during Open Enrollment. Also, because their plan is ending, they qualify for a Special Enrollment Period and may enroll in a new plan through February 29, 2024. Those who do not select another plan for 2024 by December 15, 2023, will be automatically enrolled into the suggested plan effective January 1, 2024.

Tips & tools to help you and your clients

  • Members must pay the full amount of their January bill on time, including any past-due amount, to make sure their 2024 coverage begins January 1, 2024.
  • Enrollment-Renewal Reference Sheet (PDF) includes helpful enrollment and renewal information.
  • View ACA rate sheets and generate client reports in Producer Toolbox.
  • Individual Marketing collateral for plan year 2024 will be available to access on AnthemBrokerHub.com on October 1, 2023.

We’re here to help you connect your clients to affordable Anthem health plans. If you have questions, please contact Broker Services at 866-627-6537, or eastbrokerservices@anthem.com.

Thank you for your partnership and dedication to your Anthem clients.

1 Nationally recommended preventive care services received in-network have no copay and no deductible requirement.

2 Virtual care visits, including medical chats and video visits using the Sydney Health app are at no cost to members for most plans. Those enrolled in High-Deductible Health Plans associated with a Health Savings Account and Catastrophic plans must first meet their deductible. Virtual care visits refer to medical chats and/or video consultation, as deemed appropriate by a licensed physician. In addition to using a telehealth service, members can receive in-person or virtual care from their own doctor or another healthcare provider in their plan’s network. If members receive care from a doctor or healthcare provider not in their plan’s network, their share of the costs may be higher. Members may also receive a bill for any charges not covered by their health plan.  Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of their health plan. ©2023

3 Some commonly used prescription drugs are available at no cost to members. Contact us for more information.

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