Window shopping for Individual and Family 2027 open enrollment starts October 1, 2026, on anthem.com. Open enrollment begins on November 1, 2026, and runs through January 29, 2027.
We’re here to help you connect your clients to a health plan that delivers the savings and care they need. Benefits include $0 preventive care, $0 virtual care visits, and prescription drug coverage including convenient home delivery.1,2 Plus, our Sydney® Health app gives members their health information, resources, and well-being support in one convenient place.
Important updates for 2027
- Virginia's open enrollment period runs from November 1, 2026, through January 29, 2027. Applications submitted by December 31, 2026, will have a January 1, 2027, effective date. Applications submitted January 1 to January 29, 2027, will have a February 1, 2027, effective date.
- For on-exchange enrollments, Virginia’s Insurance Marketplace is allowing consumers who start an application between January 1, 2027, and January 29, 2027, to finish enrollment by February 5, 2027, and still receive a February 1, 2027, effective date.
- New for plan year 2027, Virginia Premium Savings will be available to eligible consumers. For additional eligibility criteria and frequently asked questions about the program, visit the Virginia Premium Savings FAQ page.
- On-exchange renewal cover letters will include estimated monthly medical premiums for both the current and renewing plan based on the federal subsidy received in 2026. Beginning November 1, 2026, consumers can log in to their Virginia Insurance Marketplace account to view their actual 2027 monthly premium, including any Advanced Premium Tax Credit (APTC) and, if eligible, Virginia Premium Savings.
2027 Open Enrollment Renewal materials
Your clients will receive their personalized open enrollment renewal packets by mail. The cover letter includes information on how members can find out if they qualify for financial help or make sure they receive all the savings available to them. Visit Producer Toolbox, select Book of Business, then select Renewals to view the Renewal Letter link for a specific client. After enrollment, your clients can virtually access their ID cards and other plan details through the Sydney® Health app.
Tips & tools to help you and your clients
- Members must pay the full amount of their January bill on time to make sure their 2027 coverage begins January 1, 2027.
- If your clients are staying on their plan, they can maintain their coverage by continuing payments.
- If Virginia’s Insurance Marketplace contacts your client about updating their account information, please advise them to reply quickly. We can’t complete their enrollment until Virginia’s Insurance Marketplace tells us their account information is current.
- Use E-Submit for paper applications and maintenance paperwork.
- Generate client reports in Producer Toolbox.
If you have questions, please contact Broker Services at 833-864-0133 or IndividualBrokerServices@anthem.com.
Thank you for your partnership and dedication to your Anthem clients. Visit Anthem Broker Hub for additional online support to help your business and your clients.
1 Nationally recommended preventive care services received in-network have no copay and no deductible requirement.
2 Virtual care visits, including video visits using the Sydney Health app are at no cost to members for most plans (however, it may be subject to the deductible depending upon the terms of the plan). Virtual care visits refer to video consultations, as deemed appropriate by a licensed physician. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.