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Sep 07, 2021

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Help for Members Impacted by Tropical Depression Ida in New York

We are making temporary changes to health plan benefits to provide relief for members who live in New York and must leave their homes due to the impacts of Tropical Depression Ida.

The changes are in effect September 2, 2021, through October 1, 2021, in the counties of Bronx, Dutchess, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Sullivan, Ulster, and Westchester.

Members needing assistance during this emergency can call us at 833-285-4030, weekdays between 8 a.m. and 5 p.m. We can help with finding available doctors, refilling prescription drugs, and other health plan questions.

Read the details we shared with NY members in this Better Care Blog story.

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