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Jan 30, 2023
We are starting to integrate augmented intelligence (PDF) into our dental claims review process to help process claims more efficiently. This new technology will help improve the speed and accuracy of our claims processing.
Unlike artificial intelligence, augmented intelligence allows for human control, intervention, and oversight in real time. Dental imaging (x-rays), periodontal charting, and provider narratives will be matched against plan benefits, limitations, and guidelines to help us process claims more efficiently.
Many dentists and insurance companies have already started using augmented intelligence. Dentists use the technology to help detect untreated disease, while insurance companies use it for tasks like claims review and fraud, waste, and abuse monitoring.
Please contact your sales representative if you would like more information.
The Medicaid Renewal Broker Resource page on Broker Hub reflects a brand-new design that makes it easier for you to find the resources you need, right now, as you continue to help disenrolled individuals stay covered. Because Medicaid disenrollments have been underway for over a year, we’ve shif...
Some Large Group medical clients with embedded vision coverage are unable to find Blue View Vision providers using the Find Care search tool on anthem.com and in the Sydney℠ Health mobile app. For them, the system is only displaying medical plan providers. Affected members can use the Guest Sear...