We’re sharing this information in case you have clients in the impacted areas.
We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members who live in Los Angeles and Ventura counties in California and are impacted by the wildfires and windstorm conditions.
The changes are in effect January 7 through February 5, 2025.
The changes also apply to emergency responders who have been activated to the impacted area by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030.
We are here to help make sure your clients and their members have access to the healthcare they need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We’re available by phone Monday through Friday, 8 a.m. to 6 p.m. PT.
You can read the details we shared with members in this Better Care Blog story.