Window shopping for Individual and Family 2027 open enrollment started October 1, 2026, on anthem.com. Open enrollment begins on November 1, 2026, and runs through January 15, 2027.
We’re here to help you connect your clients to a health plan that delivers the savings and care they need. Benefits include $0 preventive care, $0 virtual care visits, and prescription drug coverage including convenient home delivery.1,2 Plus, our Sydney® Health app gives members their health information, resources, and well-being support in one convenient place.
Important updates for 2027
- For 2027, we are simplifying our portfolio to two networks: Blue Value and Pathway. Members must select a primary care physician (PCP), but referrals are not required.
- Pathway will continue to be available statewide. The Lower Copay PCP benefit and providers have been expanded beyond Atlanta, although they may not be available in every area. Members can identify Lower Copay PCP providers through Find Care by selecting the Lower Copay PCP filter under the Pathway HMO Network 2027 option.
- As part of this portfolio simplification, Pathway Guided Access and Pathway PCP Copay Choice plans will no longer be offered. Affected members will be renewed into a similar Pathway plan.
- Select Bronze and Silver Pathway plans will include Heart Healthy benefits. These plans can be identified by “Heart Healthy” in the plan name, and affected members will be notified in their renewal materials. Heart Healthy benefits are an enhancement available to all members enrolled in the plan and are not limited to individuals with heart conditions.
- All on-exchange Bronze plans, their off-exchange equivalents, and Catastrophic (CAT) plans will include “HSA” in the plan name, making it easier to identify plans eligible for a Health Savings Account (HSA).
- The Blue Value Individual Network HMO is expanding to all counties in the Athens area.
- Anthem renewal notices will not include on-exchange estimated premiums. Instead, members will be directed to the renewal notice provided by Georgia Access for premium information.
2027 Open Enrollment Renewal materials
Your clients will receive their personalized open enrollment renewal packets by mail. The cover letter includes information on how members can find out if they qualify for financial help or make sure they receive all the savings available to them. Visit Producer Toolbox, select Book of Business, then select Renewals to view the Renewal Letter link for a specific client. After enrollment, your clients can virtually access their ID cards and other plan details through the Sydney® Health app.
Tips & tools to help you and your clients
- Members must pay the full amount of their January bill on time to make sure their 2027 coverage begins January 1, 2027.
- If your clients are staying on their plan, they can maintain their coverage by continuing payments.
- If Georgia Access contacts your client about updating their account information, please advise them to reply quickly. We can’t complete their enrollment until Georgia Access tells us their account information is current.
- Use E-Submit for paper applications and maintenance paperwork.
- Our Georgia map shows current coverage areas.3
- Generate client reports in Producer Toolbox.
If you have questions, please contact Broker Services at 833-864-0133 or IndividualBrokerServices@anthem.com.
Thank you for your partnership and dedication to your Anthem clients. Visit Anthem Broker Hub for additional online support to help your business and your clients.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.
1 Nationally recommended preventive care services received in-network have no copay and no deductible requirement.
2 Virtual care visits, including video visits using the Sydney Health app are at no cost to members for most plans (however, it may be subject to the deductible depending upon the terms of the plan). Virtual care visits refer to video consultations, as deemed appropriate by a licensed physician. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.
3 Individual Marketing collateral for plan year 2027 will be available to access on AnthemBrokerHub.com on October 1, 2026.