Help for Members Impacted by the Earthquake in Northern California

We’re sharing this information in case you have clients in the impacted areas.

We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members impacted by the recent earthquake in northern California.

• The changes are in effect December 5, 2024, through January 4, 2025, for impacted residents of Del Norte, Humboldt, and Mendocino counties.

We are here to help make sure your clients and their members have access to the healthcare they need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. For assistance during this emergency, members can call us at 833-285-4030.

You can read the details we shared with members in this Better Care Blog story.