Jan 19, 2024
Help for Members Impacted by a Tornado in Florida
We're making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members who are impacted by the tornado emergency in Florida.
The changes are in effect between January 9 and February 7, 2024, for residents of 49 Florida counties:
Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Citrus, Clay, Columbia, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hernando, Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Leon, Levy, Liberty, Madison, Marion, Nassau, Okaloosa, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Seminole, Sumter, St. Johns, Suwannee, Taylor, Union, Volusia, Wakulla, Walton, and Washington.
The changes also apply to emergency responders who have been activated to the impacted area by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030.
We want to help make sure you have access to the healthcare you need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We’re available by phone Monday through Friday, 11 a.m. to 9 p.m. ET.
You can read the details we shared with Florida members in this Better Care Blog story.